Nanje Helga Nanje Helga Remote Support & Digital Services Hire Me
Nanje Helga Nanje Helga Remote Support & Digital Services
Hire Me
Services

Support that takes work off your plate

Six areas of support for businesses, organizations and students. Every project starts with a quote and an agreed turnaround, so you know the cost before anything begins.

I am a

Business & Virtual Support

Administrative support that keeps your day-to-day running, so the small tasks stop eating the hours you need for the work only you can do.

From$7 per hour
ToolsGoogle Workspace, Microsoft Office, Google Calendar, Calendly, Asana, Trello, Zoom, Teams, Slack, Google Meet

What's included

  • Data entry and record keeping
  • Email and calendar management
  • Appointment scheduling
  • Document preparation and formatting
  • Research and information gathering
  • Meeting notes and follow ups
  • General day-to-day business support

A typical job

A business owner may have several small tasks taking up their time — responding to messages, organizing appointments, preparing documents, updating records and following up with people. I take those tasks, understand what needs to be done, organize them and complete them so the owner can focus on more important work.

Customer Support

Handling your customers from first message to follow-up, with records kept up to date and nothing left forgotten.

From$8 per hour
ToolsEpic, Salesforce, Zendesk, email, phone, Google Workspace, Microsoft Office

What's included

  • Email, phone and chat support
  • Responding to customer questions
  • Customer follow up
  • Appointment and booking support
  • Handling customer account enquiries
  • Payment and account related support
  • Customer records and data entry
  • CRM management

A typical job

I manage customer enquiries from the first message through follow-up, provide the information the customer needs, update their records, and make sure unresolved issues are followed up instead of being forgotten.

See it in practice

My Customer Service Workflow

A live demonstration of how I handle customer enquiries and manage tasks day to day.

Social Media Support

Turning what you offer into content people actually engage with, and keeping your pages active and answered.

From$5 per hour
ToolsGoogle Workspace, Microsoft Office, social media platforms and digital communication tools

What's included

  • Social media page management
  • Creating and editing promotional content
  • Creating flyers and awareness materials
  • Writing captions and educational content
  • Responding to online enquiries
  • Customer engagement
  • Content research
  • Posting and maintaining pages

A typical job

A business owner gives me their service or product information. I turn it into simple social media content, flyers and posts, respond to online enquiries and keep the page active.

Research & Documents

Scattered information turned into a clear, properly structured document — for students, professionals and businesses.

From$2 per document
ToolsMicrosoft Word, Microsoft Office, Google Docs, Google Sheets, Google Workspace

What's included

  • Academic research assistance
  • General research and information gathering
  • Report writing support
  • Document formatting
  • CV and resume writing
  • Cover letter writing
  • Proofreading
  • Transcription and data entry

A typical job

A student has information scattered across different sources and needs it turned into a properly structured document. I assist with research, organize the information, format the document and make the final version clear and presentable.

For a business or professional, the same service covers researching a topic, organizing information for a report, formatting documents or preparing professional materials.

Students welcome. Research help, formatting, proofreading and academic documents — priced per document.

Community & Public Health

Public health topics turned into content people can understand and act on — drawing on field experience in sensitization and awareness work.

PricingOn request — depends on scope
ToolsMicrosoft Office, Google Workspace, social media and digital communication platforms

What's included

  • Health education content
  • Community sensitization
  • GBV awareness content
  • STI awareness and education
  • Community outreach support
  • Health communication
  • Educational flyers and digital content
STI awareness campaign material

A typical job

I help a health organization, NGO or community project turn a public health topic into simple educational content that people can understand and engage with.

My UNDP volunteer work involved creating GBV awareness flyers and educational content, sharing materials online, participating in sensitization activities and addressing myths and misconceptions around GBV.

Microbiology & Science Support

Academic and content support backed by an MSc in Microbiology — for students working through difficult material, and organizations translating science for a general audience.

PricingOn request — depends on scope
ToolsMicrosoft Office, Google Workspace and online communication platforms

What's included

  • Microbiology support
  • Biology and science academic support
  • Science research assistance
  • Scientific information research
  • Academic document support
  • Health and science educational content
  • Speaking at health webinars and seminars

A typical job

A student struggling with a microbiology or biology topic gets help breaking it into simpler explanations, organizing research material or preparing academic documents.

I also support organizations that need scientific or health information turned into content a general audience can follow, and I am available to speak at conferences and webinars.

Also available

Voice-over, Audio Notes & Typing

Alongside the support services, I record voice-overs and turn written learning materials into audio.

What's included

  • Voice-over services
  • Audio notes for learning
  • Typing services
  • Audio and video transcription
  • Converting written materials into audio notes

Equipment

Voice recording equipment with digital editing and recording tools.

Commercial voice-over sample

Advertisement narration with an engaging tone and professional delivery.

Educational audio note

Clear, structured audio conversion of academic content.

Voice-over packages

Basic

$5

Short projects

  • Up to 30 minutes voice-over
  • Basic audio editing
  • 1 revision included
  • 48-hour delivery

Premium

$200+

Larger productions

  • Unlimited length
  • Studio-quality production
  • Unlimited revisions
  • Same-day delivery
  • Custom licensing

Not sure which one you need?

Describe the work and I'll tell you what it involves, what it costs and how long it will take.

Send a Request